Quality Customer Service in the Correctional Industry-Securus Technology

We have been in the correctional industry for an extended period of time and we consider ourselves a leading organization in the sector. Securus Technologies we are distributors of civil and criminal justice resolution for the primary purpose of investigation, monitoring, correction as well as public security. Our group has been working diligently to make sure that we offer quality and advanced services as well as products to the inmates, their family, and friends. The Securus Technologies technical team has been innovating and developing new products every week to keep our customers connected. Our customers are more than happy to use our products as well as services, and they have been writing emails and letters to express their gratitude to us. Below are samples of the letters and emails

  • One of our esteemed customers mentioned our LBS services and according to them, the Software service is enough for them to continue using our services.
  • We offer telephone services to correctional facilities, and as one of the staffs of the facility was listening to an inmate conversing with their siblings, they were able to get information which will be used as court evidence in the next court session.
  • We have our investigation tool which has also been of a great advantage to our clients as one of them said that the tool has been helping then carry out investigation on some of the complaints including harassment and the use of drugs.
  • A client said that after they monitored calls they were able to obtain information on the use and purchase of alcohol in the prisons.

Securus Technologies we have our Head Offices located in Dallas, Texas, and ever since our inception we have been growing and we are currently serving over 3450 correctional institutions and more than 120,0000 inmates across Northern America. We are devoted to serve and link our clients by offering, information, emergency response, and biometric analysis among others.


1 thought on “Quality Customer Service in the Correctional Industry-Securus Technology”

  1. It all goes down to the quality of personnel that they have got working for them. Also, if you look at the quality of leaders that they have got are truly exceptional. According to rush essay uk the fact that you can bank on this is really making great progress and they are spreading the tentacles attracting more customers to bank with them which is a good marketing move.

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